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Terms and conditions


These terms and conditions shall govern your use of our website. By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you much not use our website. If you register with our website and/or make any purchases on our website, we will ask you to comply with the terms and conditions. Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our Privacy and Cookies Policy.

Privacy Policy

We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information. By using our website and agreeing to this policy, you consent to our use of cooking in accordance with the terms of this policy. Any information which we collect from you is will be handled according to the Data Protection Act.  We may collect, store and use the following kinds of personal information:

  •    Information about your computer and about your visits to and use of this website
  •    Information that you provide to us when registering with our website (This includes your email address)
  •    Information that you provide when completing your profile on our website (This includes your name, title and date of birth.)
  •    Information that you provide us for the purpose of subscribing to our email notifications
  •    Information relating to any purchases you make through our website (This includes your name, address, contact number, email address and card details.)

Cookie Policy

Our website uses cookies. We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.

            About Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

Registration and Accounts

To be eligible for an individual account on our website you much be at least 18 years of age. You may register for an account with our website by completing and submitting the account registration form on our website. You much not allow any other person to use your account to access the website. You must notify us immediately if you become aware of any unauthorised use of your account.

Limited Warranties

We reserve the right to discontinue or alter any or all of our website services, and to stop publishing on our website, at any time in our sole discretion without notice or explanation – you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing on the website.


The warranty covers any defects in material or workmanship under normal use during the warranty period. During the warranty period we will replace the product, at no charge – pictures need to be send to our email to prove the products’ defect because of improper material or workmanship, under normal use and maintenance. The warranty period for the product purchased on our website is a minimum of 12 months, unless stated otherwise, from the date of purchase. The warranty does not cover any problem(s) caused by conditions, malfunctions or damage not resulting from defects in material or workmanship.

Returns Policy

Your product must be in its original condition to be returned, unless there is a manufacturer defect. You must return the item within 14 days of your purchase, and you must pay for the shipping of the product. You will need to do the following to return the product:

  1.    Email explaining your reasons for the return.
  2.    Ship your product to:

Greggson Ltd
17 Carmuirs Street
Falkirk, Stirling
United Kingdom

  1.    Sent the product back in its original packaging, and include a signed letter stating the reason for your return and the original receipt.

Restocking Fee Policy

All products are subject to a 20% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. This also applies when you have cancelled your order [and still have not received your product].

Breaches of the Terms and Conditions

If you breach any of our terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:

  •     Temporarily suspend your access to our website
  •     Permanently prohibit you from accessing our website
  •     Suspend or delete your account on our website


We may revise these terms and conditions from time to time. The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website. If you have given your express agreement to these terms and conditions, we will ask for your express agreement to any revision of these terms and conditions; and if you do not give your express agreement to the revised terms and conditions, we will disable or delete your account on the website, and you must stop using the website.


We accept the following methods of payment:

  1.     PayPal
  2.     Bank transfer
  3.     If you choose to pay for your order through a bank transfer you will be able to receive a discount of 2% off your order.

Our details

This website is owned and operated by Greggson Ltd. We are registered in England and Wales under registration number 6956261, and our registered office is at Unit 18 Bitterne Business Centre, 110 Bitterne Road West, Southampton, SO18 1AQ. You can contact us:

  •     By post, using this postal address:

Greggson Ltd
17 Carmuirs Street
Falkirk, Stirling
United Kingdom

  •     Using our website contact form
  •     By email, using the email address published on our website